Shipping and return policies for G.E.D. Soul Records

Shipping Info
**COVID-19 Shipping Update**

**Due to the COVID-19 pandemic, please expect substantial delays in shipments of physical goods. We take the health and safety of our staff very seriously and regret any inconvenience this may cause. Customers will be notified of any shipment as soon as safe and possible.

All orders shipped via US Post Office. Items are typically shipped within 7 days of receiving order. Customers will be notified in the event of any shipping delays.
Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a full refund.

Please contact us at within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.

Additional exceptions to the return policy:

You are responsible for all return shipping and handling costs. Original shipping costs are not refundable
Returned items must be unused. Only unopened and sealed CDs, Cassettes, and vinyl albums may be returned.
Refunds are not offered for minor cosmetic damage on record packaging and posters, such as bent corners and cracked CD covers. Certain sale and discount items are non-returnable.